Code of conduct

  • Zenturio company is obliged to obtain health documents and product health certificates.
  • The employees of the company are not allowed to impose and insist on buying goods to the customer.
  • The company is obliged to provide all requested information to the customer.
  • The company is obliged to provide the necessary information and guidance even if the customers do not want to buy.
  • All employees should refrain from answering and giving information in case of ambiguity in answering and lack of confidence
  • Employees should avoid conversations and phone calls and all information exchange should be done in writing.
  • It is the duty of all Zenturio employees to be courteous and respectful to customers.
  • Information obtained from customers is among the secrets of the company and no one in the company has the right to publish it.
  • All actions and information of the company, both inside and outside the company, are completely confidential, and employees have no right to publish or tell it to others. Even to other people in the company.